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Why people squabble about trivial things (PPS to download)

answering the question from pps

Examples of a good response: "We'll ask at the reception desk where there's a good shop and we'll buy some so we can go swimming." or "Let's unpack the rest and we'll go and buy them."

And for those who think analytically and who would like to know why we have the tendency to shift communication to the personal level – the reason is usually accumulated frustration, unresolved stress, low self-esteem, inner unhappiness and other similar things. These shifts are a (completely futile) attempt to do away with these unpleasant feelings.

So here's the one and only rule:
Do not give and accept invitations to the shift and keep communication on the material level.


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